Food Lion launches grocery pickup at KDH, Grandy stores

By on October 15, 2018

“To-Go” spaces at the Kill Devil Hills Food Lion. (Kari Pugh)

Food Lion stores in Kill Devil Hills and Grandy are now offering grocery pickup. Each store held ribbon-cutting ceremonies Monday morning to introduce the new service.

The new service allows shoppers to order groceries online for the same prices as items in stores and schedule a pickup time that works for their schedule.

Customers can visit www.foodlion.com/togo, enter one of the participating zip codes, and select the closest participating store. Next, they add items to a virtual cart, pick a day and hour window for pickup and proceed to checkout.

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A trained Food Lion associate will then accept the order and prepare it at the store for the customer’s designated timeframe. Upon arrival, To-Go shoppers may park in the designated parking area, where a Food Lion associate will deliver their order directly to their car. Food Lion To-Go is available seven days per week from 10 a.m. until 8 p.m.

First orders are free. Subsequent pickups cost $1.99 for pickups of more than $35 in groceries and $5.99 for orders under $35.

The Kill Devil Hills Food Lion is at 1720 N. Croatan Highway. The Grandy store is at 123 Forbes Loop.

Comments

  • Frank Moore

    A pick up fee to sell groceries ? With all the grocery stores down here there should be no fee charged. Being a former part time employee I know that there is most of the time one or more employees available to do the cart filling. This is a good service and will benefit some level of customer but it should be done for free, as a thank you for shopping at there store. I feel this will not change the majority of shoppers habit nor generate new customers which is what they are counting on. As far as a store employee picking the items I would assume that the items picked by the employee would be the ones closest to the “sell by” date and the fresh items that do not appear to be the freshest so as to cut down on their throw away items. To make sure that the service was not being abused, the customer could be preapproved to get the service, if free, by having the customer apply for the service similar to getting a VIP card. This would be an excellent way to reward loyal customers that might possibly have a physical need that this would be extremely helpful. My thought is they rethink this “service” to truly be a needed service rather than just another way to make a buck !

    Wednesday, Oct 17 @ 2:18 pm
  • Alice Ann Hengesbach

    I am thrilled with this idea. I spoke with my KDH Food Lion today and will be trying the service soon. After the items are selected they are refrigerated/frozen as appropriate in designated cold lockers until pick up. The $1.99 fee is charged by InstaCart which manages the website. Food Lion does not charge a fee. For many of us who work two and three jobs, this is a time saver. Thanks Food Lion.

    Monday, Oct 22 @ 8:30 pm
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