Spectrum services disrupted overnight by fiber optic cable cut

By on September 8, 2017

Spectrum cable television, internet and phone service was knocked offline on the Outer Banks just after midnight Friday when a fiber optic cable was cut.

The outage affected all services on the Outer Banks and in northeastern North Caorlina from the company formerly known as Charter.

Customers reported services were restored around 8:30 a.m.


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September 10, 2017 8:53 am

FYI. The cable was knocked out by a tractor trailer on Carolina road is Suffolk. The crash took out 3 poles.

    Sam Walker

    September 10, 2017 6:21 pm

    Thanks…we got the same info this morning as well.


September 9, 2017 8:01 am

They must be using the same contractors as the Bonner Bridge.


September 8, 2017 9:06 pm

Have a question as to who was working after dark to be able to cut the cable. This happens around midnight and other than the bridge being worked on 24 hrs, there’s no round the clock work involving digging that goes on here. Sprectrum needs to give us a better explanation this outage.


September 8, 2017 10:30 am

Services are still down near the YMCA.

TJ Nichols

September 8, 2017 9:17 am

Thank You to the Crews who made quick time of repairing the cables!!!

Mike McGuire

September 8, 2017 8:11 am

This is just laziness or stupidity. These cables are well marked in plans and along the route. Civil penalties with regard to cable cuts (power or fiber) need to be toughened. This is simply unacceptable in the modern era.

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